Frequently Asked Questions
Find answers to common questions about our group travel services, from customised itineraries to logistics and on-the-ground support. If you need further assistance, feel free to contact us!"
- Economy: Budget-friendly, stays in hostels that are generally 1-2 stars (shared rooms). Ideal for school groups & backpackers. - Comfort: Standard coach tours with 3-4 star hotels in twin/double rooms (unless otherwise requested). Also called "Tourist Class." - Premium: Superior tours with extra legroom, top-tier service, and stays in 4-5 star hotels. Porterage available.
Groups start at 10 people. No maximum, but groups over 50 require special arrangements such as additional coaches and Tour Directors.
Yes! Choose from our add-on experiences or modify the route, hotels, or duration. Contact us at sales@grouptourshop.com.
Handles logistics, hotel check-ins, emergencies, and ensures a smooth, enjoyable tour.
Yes, but a coordinator is highly recommended to avoid complications. Contact us if you have your own Tour Leader.
Yes, but it may limit group size and add costs. Contact us for options.
Tipping for Tour Directors & drivers is encouraged. We can include a fixed fee in your package if preferred. Tipping for restaurants & guides is up to the group.
No, but we recommend children be at least 10 years old for seatbelt safety.
Hotels usually provide free WiFi. Coach WiFi is available upon request at an extra cost but may have limited coverage.
Optional experiences to customize your tour, including sightseeing, meals, and transport upgrades.
To keep base tours affordable and flexible. You control the cost by selecting what suits your group.
They should be pre-booked for group availability, but some can be arranged last-minute. Contact us for details
Each varies—check our website or speak with a Client Manager for specifics.
It depends on your itinerary. Some days allow one or two, while others may fit more. A Client Manager can advise.
Accommodation, Tour Director services, transportation on selected days, and tour documentation.
Yes! Customize an itinerary online or contact us at sales@grouptourshop.com for assistance.
Absolutely! Our experts can craft a tour tailored to your needs.
We provide necessary documents once 50% of the tour cost is paid, but we don’t issue visas.
Yes, single supplements apply. Extras like porterage and meals can be pre-arranged.
Most do, but availability may impact hotel selection and costs. Please specify when booking.
Changes are free before confirmation. After deposit payment, discuss changes with your Account Manager—fees may apply, especially within 90 days of departure.
10% of the tour cost based on estimated passengers.
Generate an instant quote online. Payments are accepted via bank transfer and other methods
All major currencies. Live rates are available in 8 currencies.
45 days before departure.
- 44-30 days before: 50% cancellation fee - 29-15 days before: 75% cancellation fee - 14 days or less: 100% cancellation fee
Yes! Running multiple tours can reduce costs. Contact our sales team to discuss rates.
Typically 12-18 months in advance, but we can accommodate earlier or later bookings.
We design and operate tours under your branding, from documents to uniforms and coach branding.
Keep your brand front and center, ensuring customers associate the experience with your company.
Everything—coaches, documents, uniforms, souvenirs, brochures, apps, and even macarons in Paris or Guinness in Dublin!